FAQs
General Inquiries
| DEPARTMENT | HOURS OF OPERATION |
|---|---|
| OUTPATIENT CLINIC | 08:00AM – 10:00PM |
| VINTAGE TREE CLINIC MALE’ | 08:00AM – 10:00PM |
| LABORATORY SERVICE | 07:00AM – 10:00PM |
You can schedule an appointment by calling our 24-hour contact center, booking online via our website, or visiting the reception desk at Vintage Tree Hospital.
Your medical records can be requested through our Medical Records Department located on the ground floor. Please bring your national ID or passport.
We accept a range of local and international insurance providers. For the latest list, please visit our website or contact our billing office.
Yes, we have dedicated international patient coordinators to assist with appointments, travel arrangements, and interpretation services.
We regularly post job openings on our careers page. Interested candidates can apply online or send their CV to hr@vintagetreehospital.com.
Visitor Information
Visiting hours are from 10:00AM to 8:00PM daily, except for ICU and special care units which may have restricted access.
Yes, visitors should sanitize hands, limit the number of guests, and avoid visiting if feeling unwell to protect patients.
Resident Guest Inquiries
Yes, but only if approved by the treating physician and dietician, to ensure safety and suitability for the patient’s condition.
Inform the nurse station before leaving. For certain treatments, you may need written approval to leave temporarily.
Private rooms are available upon request and subject to availability. Additional charges may apply.
Private rooms include en-suite bathrooms, TV, Wi-Fi, guest seating, and daily housekeeping services.